Twenty-five years in large and medium-sized organisations, put to work for owner-managed businesses.
That time has given me a breadth and depth of business and operations knowledge, and the nous to apply myself to most situations and deliver the right result. I thrive on a varied work schedule, and it gives me more to offer than someone who has stayed in one lane.
I know how well-run large organisations plan, control risk and deliver change, and which parts are worth borrowing for a smaller business.
Short steps, quick feedback and something working early, rather than a heavy plan that arrives late.
Credit, complaints, contact centres, digital, wealth management: I have had to get on top of new areas fast, many times over.
I write the documents, build the tools and ship the websites myself, using AI under my direction rather than in place of my judgement.
What I bring
Career at a glance
15 years at MBNA / Lloyds, 3 years at Succession Wealth Financial Planning, plus retail.
Other qualifications
How I work with people
I get things done and want them done yesterday. I am highly organised, deliver fast and to a high standard, and I am easy to work with. I am driven by seeing real, tangible results, not just ticking boxes. Delivery, analysis and control together are what let me fix how a business runs and make the fix stick.
References available on request
Results from large organisations, put in terms that matter to any owner: time, money and speed.
Book a free, no-obligation 20-minute chat by phone, WhatsApp or email. Whether it is a one-off project or something more ongoing, I am looking to work with a handful of businesses I can genuinely help.